Research On Risk Management For Billing & Account System Integration Project Of H Telecom Company

There are great uncertainties in the lifecycle of an IT project, which results in high ratio of failure. Through project risk management, we can effectively recognize and manage the uncertain factors in the project. It's an important means to guarantee the success of an IT project. In this paper, based on studying theories on project risk management, analyzing the characters of system integration project in telecommunication industry, and combining the real situation of Billing & Account System Integration Project of H Telecom Company (hereinafter called H Project), I conclude the pratical implementation schemes of risk management for the said project, and further discuss the problems occurred during the project delivery.The paper consists of four parts:Chapter One: Introduce relevant theories, methods and tools on project risk management. It covers project risk planning, risk identification, risk evaluation, risk quantification, risk response planning, risk monitoring and control.Chapter Two: Brief project management process in L company, emphasizing the basis of project risk management, including project work breakdown structure, schedule management plan, quality management plan and cost management plan. What's more important is analyzing the reasons why risk management was introduced to H Project and main risks in different phases of the project.Chapter Three: The key part of this paper. It comprehensively illuminates the whole process of H project on risk management planning, risk identification, risk evaluation, risk response planning, risk monitoring and control.