Research On The Factor Structure And Psychological Effects Of The Employees' Perceived Organizational Support

The concept of Perceived Organizational Support is initiated by Eisenberger which based on the Social Exchange Theory and Organizational Support Theory, and followed the reciprocity norm. It emphasizes the employees' faith that the organizations treat them loyally. So it has great values to develop systemic research on employees' Perceived Organizational Support in the times that emphasize bidirectional loyalty between organizations and employees.In this study, we used the way of interview to explore the content of employees' Perceived Organizational Support, and based on a survey method with a large sample of employees from 11 different companies in Hangzhou, Shanghai, Shenzhen, Zibo and other places. Then we explored the factor structure of Employees' Perceived Organizational Support in Chinese culture background and its psychological effects, that is employees' Perceived Organizational Support' s relationship with the variables of Job Satisfaction, Affective Commitment, Task Performance and Contextual Performance. All the data are analysed with SPSS10.0 and AMOS4.0 statistic software, the main results are summarized as the follows:1) In the Chinese organizational culture background, employees' Perceived Organizational Support is a multidimensional concept, named as: Working Support, Caring about well-beings, Individual Development and Organizational Atmosphere. And meanwhile we worked out an employees' POS questionnaire with high validity and reliability which includs 24 items.2) Employees' Perceived Organizational Support and its four factors have positive correlation and different effects with the variable as Job Satisfaction, Affective Commitment, Task Performance and Contextual Performance (interpersonal facilitation, job dedication). 3) Employees' Perceived Organizational Support have higher positive effects with Contextual Performance than effects with Task Performance.4) Employees' Perceived Organizational Support have indirect positive effects on Task Performance and Contextual Performance through variable of Job Satisfaction and Affective Commitment.5) Employees' Perceived Organizational Support have significant differences on the Demographic Characteristic factors, such as Age, Position in the company and company attributes.