Research On Multinational's IT/IS Outsourcing Partner Selection Process: Case Study Of Car Manufacturer In China

This paper tries to provide a general introduction of the outsourcing business as well as information about ways that multinational corporation(MNC's) should approach the IT partner selection process in emerging countries:Case study in Chinese market.Through a brief review of supplier selection and criteria definition concepts it offers a framework for understanding the strategic importance of selecting the right partner for IT outsourcing for MNC's conducting such activities in China.It provides overview about the challenges and opportunities that MNC's face today in emerging markets considering China as a reference point.One of the major challenges is related to mismatching of process implementation in hosting countries.Providing a case study of a car manufacturer company in Beijing,we attempt to demonstrate that process improvement and "localization" has to deal with a continuous basis in order to target more efficient and established process.From this case study,we also give suggestion and recommendations that will help a majority of the problems discussed in this paper to make sure that the process is sufficiently implemented according to local market conditions,and ways for continuous process optimization.