Now, the world has entered into the serving economy as representative after industry society, thus, the consumer has became the market key link. The service becomes the important attribute of the manufacture enterprise core competitive power. The service innovation becomes independent innovation, develops in the manufacture enterprise more and more important.This article through affects the manufacture enterprise to the possibility to implement the service innovation influence factor analysis which the customer guides, constructed has served the innovation pattern take the customer as the guidance manufacture enterprise, simultaneously has carried on the elaboration to the pattern correlation essential factor relations.The text divides four chapters altogether: the first chapter is preface; the second chapter is elaborated the service and the service innovation related content; the third chapter has established the manufacture enterprise service innovation pattern which the customer-oriented through to correlation factor analysis, and has carried on the elaboration to the pattern related essential factor; the fourth chapter has carried on the explanation to the pattern of using example. |