Ping An Securities Diagnosis Of IT Operations Management

Ping An Securities Co Ltd. was founded in August 1991, belonging to China's Ping An Group. Ping An Ping An Securities IT department is one of the core sectors of the securities company, from the company since its establishment, has been serving as the company's business operations support and IT systems maintenance and other important work.This year, Ping An Group's overall strategic plan to enlarge and strengthen the context of Ping An Securities Company also raises the next five years of development goals. The first is expansion, and the next five years should the overall size of the securities company to double the number of sales department more than 20 from the current expansion to 50 or more; followed by the quality of services and hardware in terms of a substantial improvement, increasing customer satisfaction, enhance the company's market competitiveness; Finally, to enhance the overall efficiency of the various divisions, to customers and internal business to respond to a request to substantially increase the speed.However, Ping An Securities IT operations has the current operating conditions can not meet the requirements of the development of corporate strategy, organizational structure and processes with non-close, low efficiency, the same problem recurring, staff enthusiasm for work is not high. Particularly in the last two years, has undergone several operations affecting a wider range of IT incidents, resulting in company's business has been interrupted, and in the community had a negative impact; in line with the work of other business sectors are also some problems, IT sector was also with the number of complaints continues to grow.In this paper, the current stock market situation, Ping An Securities analyzed the status of IT operations, according to Ping An Securities IT operations problems, for the IT department's current operating procedures, organizational structure, management mode of the three main aspects of the analysis, pointed out that the main problems. And in the above-mentioned factors on the basis of a comprehensive grasp of the proposed suitable solutions and improvements.This paper is divided into four chapters, Chapter One is the introduction, which mainly describes the background and significance of the research, and business-related diagnosis theory; second chapter is mainly meant to Ping An Securities describes the status of IT operations, IT operations, introduced Ping An Securities sector, business processes, organizational structure and human resources to the status quo; third chapter is to diagnose the part of the Ping An Securities IT operations of the three main aspects of a diagnostic analysis; fourth chapter in the preceding two chapters of introduction and analysis is presented based on the Ping An Securities IT operations optimization programs.Finally, the paper concluded that, in order to achieve the company's strategic objectives, business process optimization and organizational structure and human resources to improve should be at the same time in order to effectively improve the company's operational capacity, enhance the company's market competitiveness.