FJBQ Company's Internal Operations System Diagnosis And Improvement Analysis

Enterprise management consists of three basic functions: marketing, operations and finance. Operations management deals with internal affairs, it mainly transfers production resources into goods or services. This thesis combines operations management, corporate policy system and human resource management into a so-called'internal operations management', introduces how the author did the management diagnosis analysis and gave a set of improvement plans on the internal operations area for FJBQ company. Hopefully this case study contributes to the research of how to do internal operations management consulting and improvement so as to raise permanent competition.This article consists of four chapters. Chapter one is the research overview, including the research background, main researched topics and values, the study and analysis framework. Chapter two is the introduction of FJBQ Company concerning its history, current situation and main problems. FJBQ's main operations problems lie in three areas: 1. Corporate management policy, 2. Quality assurance, 3. Human resources. Chapter three is the diagnosis and improvement for FJBQ's operations system, which is the most important part of this article. This chapter includes the related theories and methods regarding enterprise's operations system diagnosis, FJBQ's operations system's diagnosis, improvement proposal and its implementation plan. Chapter four is conclusion and suggestion. Main conclusion is: For those companies which are faced with similar problems as FJBQ's, in order to raise operations ability, they can combine the study of the overall corporate policy, HRM system(including social accountability system) with operations management, thus systematically detect problems and develop feasible solutions accordingly.This research finds out that in the introduction of an advanced management method, we should not only get edification in academic research area but get the benefits from execution. To cater for the fact that most of China medium and small plants don't pay sufficient attention or can't find effective solutions to internal operations problems, this article aims to developing a set of internal operations improvement proposals which are systematic, scientific and practical.