| Tourism is a smokeless-production. It listed as one of the world's three major industries with auto industry, oil industry. Since China has adopted the reform and opening-up to the outside world policy along with the expanding of tourism market, China's tourism industry has been developing very rapidly ,at the same time, the number of travel agencies has sprung up . All the travel agencies not only compete with each other but have extensive cooperation, thus it could promote tourism industry move forward. Speeding up the reorganization and integration of tourism enterprises, encouraging the development of tourism products, completing travel guide and the whole wage system are the basis for stable development of the tourism industry.Based on the analysis JLITS Human Resource Management Problems and the causes of these problems, this article discuss the remuneration of the tourist guide so as to combine the personal interests and profits with the company's efficiency , which reflects the personal income distribution, mobilizes the enthusiasm of every tourist guide, and develop fully guide's potential and creativity.A brief introduction to JLITS business background is first presented. JLITS is the only travel agency in Jilin Province approved by the National Tourism Administration, and have permission to run outbound travel. Now opening to Europe, Turkey, Egypt, South Africa, Singapore, India and other countries, nearly 60 tourist routes abroad, and Kunming, Hainan, Shandong, Guilin, Shanghai, hundreds of tourist routes in China. In 2005, JLITS combining with Jilin City Overseas Travel Agency ,restructured and merged integration. So that this opportunity gives JLITS full play for domestic and overseas travels and both the agencies got complementary advantagesSecondly ,we have an environmental analysis of the external environment and truism. We have been in a political stability for a long time, and always adhere to the path of peaceful development. The Government's emphasis on the tourism industry, with its relevant laws and regulations have been improved. Road, rail, rapid development of the aircraft bring convenience for people to travel. This rapid development of the tourism industry provides a good environment. By the end of 2009 the number of travel agencies had reached 21,649, operating income 180.653 billion yuan, and total net profit was 1.148 billion yuan. At this stage some travel agents have accumulated a certain size and strength to begin large-scale mergers and acquisitions. Travel markets tend to have centralized development.Thirdly drawing from pay status of other domestic travel agencies, we should focus on internal pay equity based on wage theory. For example: post characteristics , personal values of tour guides (class, educational level, length of service, language), value of the job ability and personalization differences contribution of staff tof the enterprise. At the same time in the implementation process we need to adjust internal and external environmental changes on the new remuneration system.Finally, ITS tour guides'salary can be designed from the following six aspects , its main contents are as follows:1. Basic salary: tour guides earn points every month, the monthly basic salary received by tour guides should be: M = a + bm, M:this month's basic wage, m: the evaluation points obtained by the tour guide in the month, a: the minimum wage of the month 680 obtained by the tour guide, b: other employees average wage level of the travel agency in the previous year.2. yearly / quarterly bonus of a tour guide should be: A = Y ? 10%÷X1-Xn, where: A: how much bonus obtained by a tour guide , Y: the total annual profit of the company; X1: the total number of the agency; Xn: how much penalties from bonus.3. allowance is: B = a + c, where: B: allowance for the tour conducted by a tour guide, a: the language of tour guides, c: the level of tour guides.4. According to wage theory, travel agencies should share commission with tour guides in order to increase enthusiasm of tour guides.5. In charge on the tip , travel agency can learn from the experience of other travel services : "If you are fully satisfied with the service guides and drivers ,please pay for 5 yuan per person per day (RMB), which is totally voluntary.6. The purpose to draw up a stimulating welfare program is to achieve the effect of encouraging tour. In addition to paying for the five insurances, agencies designs preferential treatment such as the tour guide training , promotion and system as a safeguard. |
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