| By demonstrating the interrelated theories of CRM and using the experience of successful enterprise for reference, this paper intends to discuss with the theory of management why it' s necessary to select CRM in the complex competition. From the operation idea technical support and operational process of enterprise, considering the characteristic of post, It mainly discusses how to actualize CRM in the conventional post enterprise by using the academic method of "one to one" and research of data base etc. On this base, it intends to definitude the key fact corporation' s development and brings forward the constructive opinion on how to intensive the competition of post enterprise. It also finds the fit and continually development way for the post enterprise. |
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