Consumers' Right To Study

The consumer's right to know is that the consumer enjoys learns about the service' real situation in his purchase and the use of commodity. It's one of consumer basic rights. Because of society's development and the technical progress, revises to "Consumer rights Protection method" the lag, causes the consumer' right to know receives new challenges. Protection of the consumer' right to know can maintain the social economy order.This article inquire about the power protection question. First it displays legislation lag and the flaw in protection. Our country consumers' know the circumstances of the matter the power law system regardless of or in the concrete content all has many in sufficiencies in the overall structure, in our country market economy to under the depth development big background, the original law already presented the lag in particular the awkward condition which needed to thereality. Next is the consumer knows the circumstances of the matterthe power protection administration protective measures not to arrive. Administrative law enforcement main body many Yuan, the administrative protection system is unbalanced. Is formulating the consumer protective measures aspect, the consumer rights and interests protective measures serious lag; Is accepting the consumer to appealthe aspect, various departments accept the scope not to be unclear;Is accepting the appeal aspect, because accepts the appeal the responsibility and the punishment violates the consumer rights andinterests illegal responsibility often not to belong to the identical department, also attenuated has protected the consumer rights andinterests dynamics. Third is the consumer and the operator generally lacks the legal consciousness. Based on to knew the circumstances of the matter in the protection to have the problem the analysis, this article to consummates the consumer to know the circumstances of the matter the power protectionto put forward the corresponding measure proposal. First is consummates the consumer to know the circumstances of the matter thepower protection legislation. First must consummate the substantive law, aggravates the operator duty and the responsibility. Our country Consumer Rights and interests Protection method is protecting theconsumer to know the circumstances of the matter the power aspect tohave some problems, it is necessary to carry on the revision and thesupplement to it. Is clear about the operator to the consumer to inquire on own initiative the item the answer duty and the responsibility, formulate the our country hypothesized time to protectthe consumer to know the circumstances of the matter the power legal laws and regulations, further consummates to these overlord provisions stipulations, establishes the citizen to know the circumstances of the matter the power relief way and so on all various aspects to need tosupplement and the consummation. Simultaneously should strengthen tothe consumer knows the circumstances of the matter the power to harm the relief the procedural legislation consummation. Second is consummates the consumer to know the circumstances of the matter thepower judicial protection. The people's court should promptly accept, promptly try the principle consumer to know the circumstances of thematter the power to violate the case. Third is strengthens the consumer to know the circumstances of thematter the power administrative protection. Obtained from administrative organ's law enforcement function, increases to theoperator behavior, in the matter supervises and manages dynamics in anticipation and breaks the department division aspect implementation union law enforcement. Fourth plans the function construction whichsocial group and so on Consumer Association organizes, strengthens thenews media and so on the society to supervise the function. It isnecessary to entrust with disappears the association more than rights or relates the Consumer Association with a special consumer governmental agency's function. The full display news medium surveillance function, forms the formidable public opinion deterrent. Fifth is strengthens the operator to consumer's social responsibility, determination respects the consumer to know the circumstances of thematter the power.