A Comparative Study On The Operation And Management Of FedEx Express And Shunfeng Express

Express delivery business in China has already exceeded the United States in2014,with the total 13.96 billion, up 51.9%,is located in the world.Although our country has completed business increased, but the development of Chinese express delivery enterprises exist many problems,such as,low profit margins,low quality of service,backward technology,etc.So it is great significance to research express industry development in our country. This artical use the methods of empirical analysis and comparative analysis,Contrast Chinese private express enterprise SF and foreign express enterprise FedEx the similarities and differences of the enterprise business and management,find out the gap between two enterprises,Absorb its successful experience in business management,and Suggest for private express enterprise development in our country.The first part of this article include the express industry history,development in our country, and use the theory of SCP industry model to analysis the structure of organization in our country.From a historical perspective to explore the cause and process of the express industry development in our country,Clear Chinese express industry current development situation,dig in the industry organizational structure and organizational behavior,find the problems existing in the development of express enterprises in our country.The second part raises the research focus,Fedex and SF management present situation, the enterprise organization structure and enterprise culture.The third part uses the Porter five model analysis external competitive environment,focuse on the development strategy of FedEx and SF in our country,operation management and internal management, etc,find successful experience in the process of enterprise management and the gap between SF and FedEx.The fourthpart based on the analysis of above,effort to suggest for healthy development of the express enterprise in China.Not only for the private express enterprises determine thedirection of reform,but also carry out on the concrete implementation steps,strive to contribute the healthy development of the private express enterprise in our country.