An Investigation Report On Cognition And Accuracy Of Airplane Delay In China

With the continuous development of China’s civil aviation, passengers’ rights consciousness constantly improve, flight delays when passenger compensation problem has become the focus of the our country has no perfect flight delays in the compensation system. Also because of the lack of system, cause Ⅰ civil aviation when encounter delays, appear passengers were stranded at the airport for too long has the strong passenger rushed security screen, abuse staff, hit the check-in counter, a long time not bottom plane, and so on and so forth, and even have a passenger forces stormed the tarmac to leave and seriously affected the airline’s operation efficiency, increased the operation cost, interfere with the national production and living order. In recent years, China’s lack of system of insurance company to seize this opportunity, launched the plane delay risks, for losses due to the plane delayed passengers to give certain economic compensation. But because of the difference of different crowd acceptance for insurance, aircraft delay risk acceptance is not as expected.This article includes five parts altogether, the first part, introduce the research background, research content and significance; The second part, mainly introduces the design of the questionnaire and recycling, the respondents’ characteristics of structure, the aircraft delay risk recognition, the recognition and influence factors of public approval of aircraft delay risk awareness, basic statistical analysis; The third part, combining the statistical results of questionnaire, analysis of passengers on the plane delay risk awareness and recognition; The fourth part, our country the current situation and problem analysis of flight delay risks. The fifth part, puts forward Suggestions for the development of future aircraft delay risks. From the perspective of customers, design innovative products, a variety of insurance liability combination, reduce the insurance premium of flight delays and more promotion positive guide customers.