General It Project Success Criteria Evaluation Index

With the rapid development of the computer technology and flourishing rise of the internet, the competition among international markets become more severely, the corporations get more clearly about the importance of information construction, and all begin their own IT projects. However , the investigations indicate that the success rate of IT projects is very low. There is lot of reason, the most pivotal of which is no unitive understanding about the IT project success. If we want to improve the success rate of the IT projects, we must define the success criteria of IT projects, so that we can take pertinence actions to obtain the project success.Based on the analysis of the ago literature about the project success criteria , considering about the characteristics of IT project, and combining with the case study about the enterprise information construction, the thesis puts forward a multidimensional model for assessing IT project success from the project progress and makes the material qualitative analysis, then demonstratively analyses the questionnaire and uses SPSS software to identify seven success factors: IT system, iron-triangle, customer satisfaction, project member, top manager, project organization, exterior stakeholder. Simultaneity the thesis apply AHP to weighty analysis about every factor, so that it form a new and systemic IT project success criteria assessing system. Finally, the thesis presents advice on customer demand, project team and after service to help project manager improve the project success.At last, the thesis summarize the whole and lookup the shortages ,then points out the way of the future research in the field.