Jinan, The Power Company Business Expanding Business Process Analysis And Improvement Of Research

With the continuous In-depth reform of the power system, power supply companies are facing a situation undergoing significant change, circumstances have changed, the market changed, the customer requirements have also changed. Power supply companies within traditional management model is not suited to the future development of competitive markets. The companies can't only consider their own work, more needs in social perspective, the interests of customer's thinking. "Quality, convenience, fast" are the community and customer's demands for power supply companies. Power supply companies only by constant changing its internal management model can achieve long-term survival and development.Power supply companies have a lot of problems in the current business processes and organizational structure, human resources policies and service levels, the most serious problem is service awareness, neglect the needs of customers, but also the existence of a large number of duplicate invalid, and not realistic, formalism serious operational procedures, a serious waste of enterprise resources. Therefore, the power supply companies studying the business processes and operational procedures in accordance with the theory of the BPR, and establishing a scientific business process system is a very urgent management project.This paper based on the theory of BPR, and customer-oriented power supply company's business expansion process as a breakthrough, use flowchart, procedures analysis methods and systematic transformation methods to optimize and reorganize the power supply company's business expansion process. This is the focus and the innovations of this paper.The new procedures is to improve efficiency as a breakthrough, reduce costs, increase sales for expanding and improving the quality of services to clients to increase company efficiency. New procedures workable, scientific, forward-looking, apply to the development trend of the power system, in line with corporate interests and the interests of customers, the company will bring significant economic and social benefits of development.By the study of the power supply companies to optimize business processes reorganization, on the one hand, enable the theory of BPR receive applications in the...