Research On Interaction Between Government And Citizens Through Network Public Opinion

Public Network Forum emerged quickly as development of the Internet. Public Network Forum provides an opportunity for expressing by the public. To some extent, it also supervises government work, improves government officials ethnics, be convenient for public participation, and etc. However, network space, government lacking the mature tools of managing the network public opinion, group polarization, Silent Spiral, and many other factors impact the government take use of mature approaches to react the public network opinion. The interaction between government and the citizens through network still need regulation and perfection.This dissertation takes democracy theory as foundation, compares with political communication theory, policy agenda setting theory, governance and good governance theory, introduces the emergence and development of network public opinion and defines the role of public network forum in the process of interaction between government and the citizens. The role is the public opinion space, approaches of public opinion establishment, and the basement of public opinion supervision. This dissertation also analyzes the influent factors of public network opinion. Based on that, the main parts of the dissertation study the"Shanghai Illegal Transportation Issue"and"Hangzhou Drag Racing Issue"as cases, and descript the basic functional structure of public network forum. Under this structure, the interaction between government and the citizens includes six stages, as follows: topic confirmation, network information communication, interaction between network media and traditional media, public opinion pressure establishment, government reaction, interaction development and fade-out. This dissertation also analyzes the role of government and individuals of in network forum in the process of interaction. Finally, this dissertation concludes the problems in all above and creates an effective interactive mechanism between government and the citizens.