The Reaserch On The Impact Of Civil Servants'Job Stress On Engagement

With globalization, information technology and networking in-depth development, our country is facing deep political, economic, social and technological change. Civil servants not only faced with complex and volatile external environment, and faced with ever-changing internal environment. Faced with environmental uncertainty, stress has been one of the problems that government civil servants, especially at the grassroots level can not be ignored. On the other hand, China is carrying out the construction of service-oriented government, changing the functions of government services is first to achieve the change of values and attitudes in the civil service, and engagement as an important part of the public service spirit is gaining more and more attention.Engagement refers to the organization members will combine the role of self and work, and put into individual emotional, cognitive and physical level. The level of civil engagement provided by the government directly affects the quality of public goods and services, and the image of the government. This article highlights the growing job stress of the civil service as a starting point to explore the impact of job stress on engagement of civil servants in the background of Chinese culture,in order to provide a theoretical basis and foundation for stress management and improved engagement.In this paper, based on extensive literature review on the job stress and engagement,and also concerned concept, structure, measurement and related theories are summarized,Research under both domestic and foreign, with Chinese cultural background,the purpose and meaning,proposing the empirical model and hypotheses are as follows:H1: the stress according to their properties comprises positive and negative stress, positive stress, including career development stress,work responsibilities stress,challenging work stress, and negative stress, including stress on role ambiguity and conflict, interpersonal conflict, stress and workload stress;H2: positive stresses have a positive impact on engagement of civil servants;H3: Negative stresses have a negative engagement of engagement of civil servants;H4: Dimensions of job stress and engagement due to different personal characteristics have a significantly different.In this paper, job stress scale is complied on the basis of absorbing foreign Scale, combining the work characteristics of civil servants and the major sources of stress faced, and also interviews. Job stress mainly includes role conflict and ambiguity stress, work load stress, interpersonal and conflict stress, career development stress, challenging work stess and work responsibilities stress the seven dimensions of stress with 33 topics. A scale of engagement with Schaufeli et al (2002) developed UWES (Utrecht Work Engagement Scale) scale, with good reliability and validity. The questionnaire includes energy, dedication and focus on three dimensions of a total of 17 questions.This article uses SPSS16.0 on a representative from the Chinese provinces of 216 valid questionnaires, with psychometric analysis, factor analysis, correlation and regression analysis.Empirical research shows that: H1, H2, H3 are all verified, H4 was partially verified.