IT Outsourcing Enterprise Performance Evaluation System

IT outsourcing is the client part or all of the IT work outsourced to a professional company to complete the service model. Through IT outsourcing, users can integrate the best use of its external IT professional resources to achieve greater efficiency, give full play to their core competencies, reduce costs, enhance the resilience of the purpose of the external environment. From the beginning of the computer equipment, software maintenance, to 1998 HP for the provision of IT services subsidiary of Ericsson China, outsourcing, and lay a third of China's IT services world of potential, to today's service SOA, products and so on, 10 Over the years the Chinese IT outsourcing services market from none to some, from small to big, has a considerable size. In recent years, the global IT outsourcing market with the rapid development of many scholars at home and abroad have been carried out on the performance of enterprise IT outsourcing, and the Balanced Scorecard as business performance can be evaluated using the same, specifically for IT Performance evaluation of outsourcing is less common.Performance evaluation of the IT Outsourcing IT outsourcing is a measure of the success indicator. The specific areas from which, using that knowledge to evaluate the performance of the IT outsourcing, then measure results to ensure validity and reliability of the key. Currently, due to outsourcing performance evaluation studies have not been to form a standardized system, it can only be outsourced to a variety of evaluation methods of performance evaluation called some of the points. Although the article made a number of evaluation system design, but only gives the calculation method did not give any respect from the evaluation of how to measure more did not give way. Simply benefit from the strategic, technical efficiency and economic benefits of evaluation, is far unable to meet modern business outsourcing decision-making. Performance is dynamic, so to develop an IT outsourcing in different industries and methods of performance evaluation indicators is more feasible.This paper targets IT outsourcing services to enterprises, by setting the corresponding indicators, application of the Balanced Scorecard to evaluate the system, get a more suitable package of enterprise IT outsourcing then the evaluation system. The multi-level fuzzy comprehensive evaluation, IT outsourcing services through an empirical analysis of enterprises and concluded: IT outsourcing services to improve the performance of their enterprises. From the social point of view, the general has improved. Side of the IT outsourcing business access package for improving the performance of internal operations, making the results of performance evaluation is better than just get through the financial performance and results.