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Research On International Remittance Operation Improvement In Bank Of China Jilin Branch

Posted on:2012-02-21Degree:MasterType:Thesis
Country:ChinaCandidate:J LiFull Text:PDF
GTID:2219330368479679Subject:Business Administration
Abstract/Summary:PDF Full Text Request
Bank of China Jilin branch is the major foreign exchange bank in Jilin province, with the advantage of head office's the huge network which covered the world 31 countries and regions, It makes Bank of China in the lead of market in international remittance. But in recent years, along with the development of economy and the gradually loosening in financial regulation, the competition in international remittance between national and international commercial banks have become more and more serious. This kind of competition not only displayed the level of service to customers, but also reflected in the bank's internal operation flow management. The advanced international bank's core competitive advantage is reflected in the internal perfect business processing, which based on the diversity products, services ability, pricing power and risk control ability, furthermore with the deepening in reform of economic system and intensifies on market competition, The establish of internal operating processing will become the advantage in bank's major competitive element.Therefore, in recent years Bank of China Jilin branch based on the opportunity of Core Banking System transformation, constantly optimize the internal processing, improve operational efficiency, and gradually determined the "take the customers in the first place " as the management idea, It practice the business separation in force ground and background, and implementing " force ground focus on market and service customers, background take the operation support" as the whole development direction.Though personal international remittance is traditional business in bank of China, it also needs to be improved. through the analysis in jilin province customers remittance features and current operation situation in Bank of China, depend on the current technology system, the improvement in international remittance's operation can reduce the process in remittance's transfer, speed up the remittance effected speed, reducing the happen of remittance inquires, finally improve international remittance processing efficiency, and reduce the operation cost. In addition, guarantee the security and effective operation of international remittance, at the same time, this kind of improvement provides strong support for bank's front ground, and improve the core competitive ability of bank of China.At present, the operation capacity has become the main performance of leading international bank's competitive power. Strengthen the operation ability, involves not only in the background, but also impact the relationship between the front desk and customer service, through the construction and continuous improvement of operation platform, Bank of China can offer customers with the high quality service, furthermore it is important methods to improve the customers experience. And then the strong background support platform is the key of bank of China changes from accounting trade type to marketing service type. Based on this background and depended on the core operation system, Bank of China jilin branch province accelerate back-office operations process optimization integration, continuously strengthen the operation capacity of research and analysis, and constantly improve the international remittance backstage scientific, standardized liquidation ability and the level of the management. Focus on operational requirements of the operation platform and production methods, in order to reduce costs and enhance benefits. On the base of ensuring international remittance's safety and the effective operation of business development, it provides strong support to bank's front desk, and finally improve the core competitive ability to Bank of China.
Keywords/Search Tags:Commercial bank, International remittance, Process improvement, Implementation control
PDF Full Text Request
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