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Study On The Influence Of Team Trust And Team Conflict On Shared Mental Model For Software Project Team

Posted on:2012-06-03Degree:MasterType:Thesis
Country:ChinaCandidate:Y Y ZhangFull Text:PDF
GTID:2219330368483387Subject:Development and educational psychology
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Shared mental model is a hot topic of team's study in recent years. Many scholars have studied the influence of shared mental model on team performance, team decision-making and so on. But the relationship of shared mental model and team process variables has been less involved. This study selected two process variables——team trust and team conflict, to study their impact on shared mental model. It enriches the theory of shared mental model. It has important theoretical and practical significance.In this study, the software project team were selected as research objects, and data were collected by questionnaires. This study used three questionnaires to collect data, namely Shared mental model scale, Team trust scale and Team conflict scale. It is through data analysis to explore the relationship among the team trust, team conflict and shared mental model. The results are as follows:(1)The shared mental model scale includes five elements:Understanding of team-mate, Team Interaction, Professional knowledge and skills, Project management and Team Identity. It has high reliability and validity.(2)Software project team's levels of shared mental model, team trust and task conflict are generally high, but the level of relationship conflict is low.(3)There is a remarkable positive correlation between team trust and shared mental model. And the team trust plays an important role in the prediction of shared mental model.(4)There is a remarkable negative correlation between relationship conflict and shared mental model. But the correlation between task conflict and shared mental model is remarkable positive. And the team conflict plays an important role in the prediction of shared mental model.(5) Cognitive trust has a partial mediator role between task conflict and shared mental model. And emotional trust has a partial mediator role between task and relationship conflict.
Keywords/Search Tags:Software Project Team, Shared Mental Model, Team Trust, Team Conflict
PDF Full Text Request
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