Research On Disruption Management In Airline Operation

As the civil aviation in China growth greatly, the quality of airline transportation become the most important need from the passengers. The poor punctuality of airline flight operation makes passenger angry and become the focus of complaint. As airlines'fleet growth biger and biger, Top three of the major airlines in China built there own hub, the hub and the flight network become mature. Hub and network airlines face with more and more disrupt during their daily operation. The disruptions hurt the on-time performance and more flights had to delay. In order to deal with the disruption, we need to use proper tool, it could help us to recover the flight schedule and make sure the on-time performance in a fine status.This paper begin from airline's value chain, analysis all parts from airline operations, show every kind of disruptions in daily operations, analysis the status of punctuality management in airline nowadays. Introduce the basic theory of disruption management, analiysis the advantage and disadvantage of the five major tools to deal with unknown disruption. Show the traditional way in airline disruption management, advance that the traditional way's weak point: inefficiency and takes a long time to recover the schedule. Use the theory of disruption management to advance a time-space network model to deal with a simple disruption. Compare the real-time disruption management in airlines in Unite State and Britain. Finally, show the best practice in China Southern Airline in disruption management, and analysis how to manage the disruption in flight operation in CDM. Show what need to solve when running in CDM to deal with disrupt.