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A Public Organization Flow Optimization Design Research

Posted on:2013-06-06Degree:MasterType:Thesis
Country:ChinaCandidate:S LiuFull Text:PDF
GTID:2246330374465021Subject:Business Administration
Abstract/Summary:PDF Full Text Request
Public service organization is a special kind of organizations, it can also be positioned as a service-oriented enterprises, the group is its service object. Chinese primary health care foundation is one of the many public welfare organizations in comparison to have the representative one, from the service object of charity organization is a kind of service to the special object of service enterprise. From a process perspective analysis are as follows:first, customers from the beginning of the customer satisfaction with the organization; secondly, analysis of public welfare funds and public management, public welfare fund is the state government grants or donations and funds, these funds reasonably is a public benefit organization process a great problems, once again, commonweal organization fund using shunt mechanism is not sound, mostly many commonweal project, commonweal organization capital reasonable use mainly through a variety of project execution. To sum up, it is not clear why. So for the Chinese public welfare organization service process optimization and Analysis on it is necessary.This article firstly discussed the public organization’s basic situation, to the public service organization of internal and external flow is analyzed, especially given the organization’s customer demand analysis, and money and materials to the internal process, on the basis of the above analysis is introduced into the Six Sigma management method to the public service organization to optimize the design, according to Chinese primary health care foundation, the project is divided into three categories, according to the categories of existing processes, based on the analysis of the existing processes, in accordance with the Six Sigma management method optimization steps to optimize the organization of the three kinds of project process. The optimized process and analysis of its effectiveness.The significance of this paper is the first use of Six Sigma management method to analyze the commonweal organization, public interest organization process more mixed and disorderly situation of the targeted carding, the research process of more advanced methods of Six Sigma management is introduced into public organization study, comparing the stylized commonweal organization process optimization, abandon process redundancy, make commonweal organization process more in line with the needs of social development, also in the flow of customers for the full attention, to get welfare assistance people attention, also changed people simply to accept it, thus establishing a more humanistic commonweal project process, thus making public service organization of commonweal project better to benefit people point, build commonweal organization in the eyes of the public image.
Keywords/Search Tags:Commonweal organizations, Technological process, Six sigma management, Optimization, Design
PDF Full Text Request
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