Based On The E-government Construction Of Public Service

To improve the government’s public service ability, developed countries promote e-government as "the new public management movement" of the strategic emphasis, and is devoted to improving the government provide public service quality and quantity, improving the public to the government’s satisfaction. In the fierce international competition keep advantage, the government management mode must realize the transformation from the control type to service.This paper with domestic and international numerous scholars to the electronic government affairs and public service research results as the foundation, analyses the importance of building a service-oriented government with urgency, and e-government construction and use to shape a service-oriented government the important role. Through to our country electron government affairs provide public services the development history of the comb the history of electronic government affairs make an objective evaluation of the construction of basic results. One is the regulatory agent benefit, and the second is the social management ability to ascend, three government services online is deepening, four democratic political process is speeding up, the five is the electronic government affairs into rational development. The paper analyzes our country electron government affairs in the process of the development of the existing problems, such as no fundamental transformation of ranking of consciousness, cooperation consciousness is not strong; Inefficient management, implement efficiency is not ideal; E-government business process optimization and operation structure reconstruction condition lag; Scattered government affairs, to share resources; Two-way communication, public participation to be raised; Backward legislation, law environment is insufficient, etc. And some typical cases of both at home and abroad, this paper puts forward the electronic government affairs provide public services solution. One is firmly set up with the customers as the center of e-government service concept,2it is to strengthen the government of the operation mechanism of transformation, three is constantly promote e-government process reengineering, and the fourth is continuous e-government structure integration.