A Study On Legal Protection Of The Consumer’s Right To Know In China

With the rapid development of the market economy and high-tech, the technology content of the goods or services constantly improved, at the same time, classification has been fine. Compared to the ordinary consumers, operators mastered large amount of information about commodities or services. Benefit maximization is their unremitting pursuit, under the drive of this purpose, its inevitable hype its product or service advantages and avoid its shortcomings, so as to mislead the consumers to make an accurate judgment. This makes as both consumers and operators bared the disadvantages of the information asymmetry. In view of the weak position of consumer, given the consumer’s right to know from the legislation all round the world. In the related legal protective system of our country, act of consumers’ rights and interest protection is the absolute core of the system. The relevant content of consumers’ right to know also has more detailed provisions in this law. We all know that Law has a natural hysteresis, this leads the Law can not keep pace with the reality, make Strength of laws to crack down on illegal behavior is not enough. This is one of the most important reason lead to the reality that the phenomenon of infringement of the consumers’ right to know can not be prohibited.In this paper, From the case of WangTengFeng sue CMCC charge more correspondence fee than the usual, to analyses the legal system of consumers’ rights protection and the flaw exist in Law, and further analysis how to perfect the legal protection of the consumers’ right to know mechanism from the theory and the reality. The protection of consumers’ right to know is related to every one of us in the process of commodities trading about rights protection and involves many vital interest problems, Civil Rights’ further development has a profound historical significance to our country. What’s more, to establish and perfect the democratic legal system society and constructing harmonic society has a far-reaching influence. This paper attempts to discuss in a certain level of formulate and perfect the law of protection of consumers’ right to know, the hope it play a certain role of consumer protect their legitimate rights and interests.