Research On Crew Performance Management For Chengdu Chengyu Speciality Transport Co., Ltd.

As the socialist market economic system gradually established and improved, many companies are increasingly aware of the intense competition in the market and enhance the competitiveness of enterprises in the sense of urgency. The key competitive talent competition, can control a good man, with good people is an important factor in the success or failure. Therefore, human resource management has become a modern enterprise management a very important part.Performance management and to maintain the competitiveness of enterprises have a direct impact on the work of the important human resource management. In. the context of the market economy and the knowledge economy, Chinese enterprises are faced with emphasis on the human resources management system of the urgent problems, most of the core is to establish a scientific and rational performance management system. The performance management system is designed to be a close integration of theory with practice, we need a scientific theory, and enterprises must be combined with the situation and needs, so as to ensure the rational management performance, stability and interoperability. The specific performance management system design work, different trades and different enterprises of different regions, and in accordance with its own characteristics in the design, the scientific, feasible and effective, this will require the Human Resources Management of the design and performance of the scientific theory to guide practice.At present road transport market has become increasingly standardized, the market increasingly competitive, increasingly sophisticated needs of passengers. High quality of service or not, and the business survival and death. Crew is the facade of road transport enterprises, but also the forefront of passenger transport operations. Enterprises to improve service quality, in the fierce competition in place, crew management is particularly important. However, the work crew has great flexibility and specificity, for this part of the special status of the performance management can not simply copy the work of other programs. Urgent need for practical work is designed specifically for crew positions for a set of performance management system.The article in the Chengdu Chengyu speciality transport co., Ltd for the study, in the light industry, and the specific characteristics of the related to human resources management theory, trying to devise a scientific system of the crew performance management programmes and practical application management practices. This research value, not only to use scientific theory to guide a specific company management, similar to the crew of the management of transport companies play a useful role.In this paper, the theory and principles of performance management based on the current situation from the company and start business development prospects and other factors, will focus on the analysis and overview of the work crew composition, crew characteristics and population characteristics of the work to find out the current crew of the enterprise performance management system deficiencies and the reasons put forward crew performance management objectives and design ideas, through the pilot program to evaluate and design-related supporting systems to ensure the good functioning of the performance management system. In this paper the main structure:Chapter 1:Introduction. Briefly describes this research background, research purpose and significance, research content and research methods.Chapter 2:The relevance theory about performance management. Including the definition of performance management, performance management purpose, significance, functions; performance management model; performance management frequently asked questions.Chapter 3:CY Transportation Company crew performance management analysis. CY transport company first introduced, including the status of CY transport companies and road transport industry is facing tremendous competition and pressure; CY Prospect of transport enterprises, the company’s strategic positioning and crew management relations. Then describes crew composition and transport companies CY overview of the work, through the staff structure, job responsibilities of the analysis, summed up the work crew positions groups of properties and characteristics of staff, performance management process to identify the current flight attendant problems.Chapter 4:CY transport enterprise performance management applications crew practice. Strategic positioning of companies and enterprises from the start of culture, thought the performance to begin to import; then from the crew management objectives and performance measures, performance management implementation steps, evaluation and feedback of results and other aspects of crew performance management system established.Chapter 5:Conclusions and further research. We design and performance management solutions with strong operational, can be immediately applied to the CY transport enterprise management practice, and other aspects of the strategic management of the company played a leading effect. The question is worth studying further, how business performance management system throughout the entire management process, creating a virtuous interaction.