Case Study On Business Process Improvement Of The Demand Program,IBM GCG

Business Processes are the basic elements of business operations. The quality of process management is critical to influent the performance of the enterprise and it also can determine the competitiveness of enterprises. Today, it’s widely accepted that process-centric operating model has begun to enterprise business organizations. Between the various departments in the contemporary customer-centric business field, managers have gradually realized that it’s able to for companies to create value. Class enterprise can’t be separated from the superior processes, quality processes more without effective process management. Therefore, it has gradually penetrated all aspects of the organizations internal and external which it can make information flow more freely able to reduce operating costs and can also speed up the responsiveness of the market. It improves the production efficiency, and promote the development of the productive forces have played a very important role..Inside of an enterprise, internal business process change is a universal phenomenon. The extent and impact of business process change will be growing. There’re lots of failure cases that the enterprises ignored the improvement of their original business process. No matter the core departments or other supporting departments will seriously affect the competitiveness of enterprises, hindering the further development of enterprises in the road. It includes the existing business process management, business process reengineering, process management tools and Six Sigma. It can identify operational issues which exist inside and outside the organizations. So that the productivity of the enterprise itself can be guaranteed.Throughout the writing process, the authors have always maintained the principle of the theory and practice of combining ", at the same time to find and read a lot of literature, combined with the business content of the project team in Dalian global delivery center in the Greater China market opportunities associated with departments study. Take a scientific approach, the intake of a wide range of relevant information and data of the daily operations of the project group to carry out effective analysis provides a theoretical basis for the final program of this article.