Lvliang Postal Logistics Service Satisfaction:An Empirical Study

As the country’s rapid economic development, the logistics industry in social and economic life of more and more significant role and more of their business enterprise logistics is aware of the three party profit source.Logistics companies have a direct impact in the quality logistics companies in the development and image of the outside world, to the logistics business satisfaction research to help logistics companies effectively identife quality of service and improve service to your audience’s satisfactiy the customer needs, improve thon to help logistics companies in the fierce market competition to the competitive advantage.At present, China’s logistics satisfaction research and practical work less, logistics evaluation study was the relative lack of satisfaction.Research on satisfaction with domestic and foreign logistics enterprises in this article more comprehensive summary and analysis of the history, exploring the concept of logistics evaluation involves the satisfaction, describes factors affecting the satisfaction of logistics,Lvliang postal logistics, case studies, focusing on post logistics development in lvliang and analysis of satisfaction were focused on, using the factor analysis method and empirical analysis of the level of logistics enterprises by satisfaction, Finally, based on the evaluation results, lvliang postal logistics companies analysed problems in service quality, make recommendations for improvement, to guide and improve postal service quality of logistics companies in China have significance and practical value.