South Line & Impeller Flow Chart Of Quality Diagnosis Application Design And Implementation

Quality improvement is a permanent hot topic in any kinds of enterprise, the existence of company depends on quality. At South Pratt&Whitney Aero-Engine Company, which implements lean production, focus on on-time delivery and take customer satisfaction as the final target of the company, excellent product quality becomes more important. Quality Clinic is one of the most important tools during the lean production implementation, the intent of quality clinic is to collect feedbacks or turn-backs and focus on top offenders. And then conduct quality clinic for those top offenders, to find out the root causes and effective corrective actions, the root causes always link to related process and standard works, the corrective actions always incline to implement level one mistake proofing. The article is focusing on the quality clinic process chart design and research of implementation, the main working contents and results as below:(1) Analyze the South Pratt&Whitney Aero-Engine Company’s business running situation and quality performance get the conclusion that, IMP Line is the top offender and it is necessary to improve product quality.(2) According to the Critical manufacturing line operation running and quality performance, base on the theoretical of quality clinic process chart, to collect the quality data and issues systematically, to clarify the key issues need to be improved.(3) By implementation of the six steps of quality clinic process chart on critical manufacturing line, they are:Initiate the QCPC Process, Summarize Detailed Turn-back Data, Analyze the Improvement Opportunities, Define Improvement Projects, QCPC/Clinic Activity, Communicate the Results. During the clinic cycle, RRCA will be introduced find out the root causes, and making effective resolutions systematically.(4) Finally, the article will introduce how we ensure this tool application and key metrics of QCPC result. This article is highly recommend for those enterprises which has very high quality requirements with complex manufacturing process, also it is beneficial for business unit which want to improve his business results.