Project Management Of Youshang Web Site’s Operation&Maintenance

SAAS (Software-as-a-service) is one of the inevitable direction of futurecomputers, internet and software industry. In SAAS mode, one of the most effectiveoperation mode of network application, the user is no longer needed, as traditional mode,spend a lot of investment for hardware, software and technician; and only pay forcertain services rental fee, via internet, they can enjoy corresponding hardware, softwareand maintenance service, enjoy the software license and software upgrades.In this thesis, base on SAAS, which is the great development potential of theInternet operation mode, select the operation and maintenance management ofKingdee’s YouShang web site who is providing the typical SAAS cloud services---Online Accounting and Online SCM service as the main object of study, with the projectmanagement theory system, on the basis of in-depth analysis of the Kingdee’sYouShang web site’s operation and maintenance management practice, author havemade innovative and exploratory research on the various aspects of the operation andmaintenance management of YouShang web site. The main contents:1. Analyze of the background of Kingdee YouShang web site’s maintenancemanagement work combining with era and industry environment.2. Analyze the positions&staffing of operation and maintenance department,describe the actual environment of operation and maintenance management, combiningwith Kingdee Group&YouShang company overview.3. Analyze practice of the basic theory of project management of the main areas inoperation&maintenance of YouShang web site.4. Analyze application and practice of the basic theory of project management intypical operation&maintenance project.The main conclusions of this paper include th following:1.Analyzes the association between ISO20071、 ITIL and theory of projectmanagement in operation&maintenance of website.2.Combining with business feature and problems of YouShang company，putsforward "project management of YouShang’s operation&maintenance" solution.3.Risk management is the primariest and hardnessest in "project management of YouShang’s operation&maintenance".4.project management can work well if we hold the weapon of theory of projectmanagement,and enrich our experience of project management.