Management Problem Diagnosis Of The Complaint To BH Company From China Telecom

The BH integrated circuit design Co Ltd is a Integrated circuit design and salesenterprise government-owned, mainly engaged in integrated circuit products design,production and sales. the company in addition to the achievements of large-scale researchproject to undertake state in some domestic smart card market since the company wasestablished. However in the process of the development of enterprises, the internalmanagement of enterprises constantly exposed to a variety of problems, These problemsdirectly lead to all kinds of frustrations encountered error decision of enterprises andenterprise development.This dissertation takes BH company was complained by China telecom due to thequality of products be the clue, in-depth analysis of existing business processingmanagement of BH company’s problems and their causes, puts forward improvingmeasures suggests that BH company management. By employing methods of literaturereview, site investigation, system analysis, expert consultation,experience learning, andso on, the dissertation discloses many deep-seated problems behind the complaints to BHorganizational structure and lack of operation and management functions; the problems ofunclear strategic objective on the developmental strategy management of company; theproblems of difficult talents introduction and even more difficult talents retention causedby the lack of incentive mechanism in the HR management; the problems of badcontinuity and limited direction of R&D work of the company. The main reasons for theunreasonable organizational structure. The conclusion can be drawn through careful studythat all the above problems can be explored to the problems of immature mental modesand lack of reaction capability. The dissertation put forwards corresponding suggestionsfor reform measures on the basis of the analysis and exploration of problems of BHCompany. There are mainly four suggestions: firstly, reform the management system ofBH Company to clarify property rights, so as to realize the checked and balanced power;secondly, improve the organizational structure of BH Company, so as to adapt to the market economy; thirdly, adjust product structure and change management concept;finally, reform and improve the HR management system of BH Company.The thesis is divided into five parts: The first part is introduction, the paper mainlyelaborates the research background, purpose and significance, and research contents andtechnical route.The second part is to descrip the China Telecom complaint BH event, thethesis describes the whole process of China Telecom and BH on the company’s productquality complaints in the details, and during the period, China Telecom provincialbranches treated to the BH for several key complaints.The third part analysis anddiagnosis for BH problems, the thesis analysis the BH company’s organization structure,development strategy, human resource management, product development, and in-depthanalysis of the existing problems of BH company. The fourth part measures andsuggestions to improve the management work for the BH company, including the reformof management system and organization structure, to adjust product structure, strengthenthe management of human resources, pay attention to product quality and customerrelationship management etc. The fifth part is the conclusion and prospect.