Research Of Chinese Tax Service Demand Management Mechanism

Tax services as tax authorities for tax collection and administration of animportant basic work, is the first link of the taxpayer in contact with the taxman, theestablishment of the tax service system is the cornerstone of the foundation of the wholetax collection and administration system, tax service demand management is thecornerstone in bedrock. In modern society, in the tax service in practical work, theAngle of the taxpayer and the tax authority, the Angle of view demand also is not thesame. With the market economy and the rapid development of information technology,the general taxpayers of tax-related service demand levels rising, the traditional to thepassive service mode dominated by the tax authorities have been unable to meet theincreasing tax service requirements, how to find the real demand of the taxpayer,demand for taxpayers in the collection and analysis, to carry out the corresponding taxservices, establish a complete set of taxpayers demand response mechanism is of greatsignificance.This article will use the combination of qualitative and quantitative, standardizedand empirical research methods to analyze the tax service needs the collection, analysisand response mechanisms. With specific survey data respectively illustrates the differenttypes of taxpayers’ tax service requirements, and then mainly using factor analysismethod to determine the main factors, the taxpayers’ demand level is divided into fourlevels; Finally establish taxpayer needs the collection, analysis and response mechanism,the formation of all related departments lateral interaction, the working mechanism ofvertical linkage to establish and perfect the tax of "four one" service platform to provideservice, optimize the tax service demand response mechanism.This article is about the tax service needs the collection and analysis of themechanism research, in the process of writing and innovative in the following aspects:first, in this paper, in order to make the results more objectivity, authenticity anduniversality, this paper chose the area governed by the state administration of taxation E9347taxpayers, to take a talk, and ensure the accuracy and authenticity of the data, to enhance the persuasive essay; Second, the research findings of the tax service is more,most of the tax authorities from the perspective of optimizing service system, the papercomprehensively and deeply and accurately know the tax-related service requirementsof taxpayers, the real from the taxpayer’s point of view to solve the problem oftax-related service, thus further along with publicans, improve the tax compliance oftaxpayers; Third, although the tax service is a widespread social concern is the recenthot issues, but very few use factor analysis method based on variable internal relateddependencies, put some of the variables associated with intricate boils down to a fewmain factors, it is concluded that the inner structure of the relationship between index,find out the taxpayer’s main demand of the tax authorities of tax service level (the mainfactor), and the influence on the whole demand, can further explore the rank order in taxservice demand factor, thus found that the main factors to improve tax services,effectively improve the tax service level of the taxation authority tax service prospectwas forecasted, provide reference for scientific implement tax service requirements.Article in-depth analysis and correctly the nature of the tax service requirements,explore the connotation of tax service, combined with the actual research to exploreestablishing tax service needs the collection, analysis, and response mechanism, taxmanagement model for innovation, optimize the tax service system, building aservice-oriented tax authorities, promote economic and social development, promote theprogress of harmonious society has very important practical significance.