Consumer Rights Relief In The Pre-paid Contract

Pre-paid consumption is a new type of consumption model, the consumer pay fee in advance, with the VIP card to enjoy goods or services. This new model of consumption patterns have brought convenient to operators and consumers For consumers, pre-paid consumption can bring convenient and quick, save the trouble of the change and bring the preferential price. For the operator to determine the targeted consumer groups and stable customers, to absorb new customers, improve customer loyalty in a short time, at the same time to raise a lot of money, expanding scale rapidly, reduces the financial risk, improve the efficiency of the settlement, created the enterprise brand and bring more market competition.Due to lack of comprehensive pre-paid consumption contract effective legal regulation mechanism, pre-paid consumption frequently have caused disputes, disrupted the financial order and encroached on consumer interests. It needs to research legal issues of contract dispute of pre-paid consumption in our country, find the related legal relationship and the source of problem. Pre-paid consumption contract refers to the consumer according to the marketing content which operator to provide, to pay fee in advanced, then to enjoy goods or services. Due to pay the price and enjoy the services are not at the same time, there is an imbalance of consumer and operators ‘s contract position. Consumers are at a disadvantage for a long time, and consumers lack of protecting his rights, the operators has s dishonest behavior, consumer rights relief existence barrier and so on. By analyzing the pre-paid consumption contract exist the obstacles of consumer rights relief, according to our country’s existing relief way and mechanism, give some suggestions to pre-paid contract---basing on the principle of special protection for the consumer. Proposing for prepaid consumption contract format terms, setting up system of hesitation period, using the credit evaluation system, and establishing social protection system of consumer rights and interests protection in advance.