Diagnosis Of The Internal Management Of Guangzhou Social Insurance Administration Institution

Along with the advancement of social insurance system reform， the Guangzhouorganization of social insurance management system construction has made importantprogress， but with the rapid development of the social insurance business compared to thebroad masses of the people’s growing demand， there is a larger gap. On the one hand， theginseng of organization of social security agency service objects， more and more， thebusiness scope is more and more big， the service demand is higher and higher. On the otherhand is social security organization of agency of management quality is not high， the serviceobject satisfaction is not big，the enthusiasm of staff is limited; To solve these problems，theauthor and the social security organization of agency of operation management personnel anda line window staff to communicate closely and tried to through the scientific and effectivemethod of enterprise management diagnosis， the existing internal management activities，scientific and effective analysis found that the main problems， find out the reasons of theproblems， put forward feasible improvement scheme.This article first to the selected topic background and significance of reference literaturereview， research methods and research idea is discussed. Then， how to use the theory ofgovernment performance management and process reengineering theory research results athome and abroad， combined with industry characteristics and Guangzhou social securityorganization of agency of its own situation， refer to the diagnostic experience of domesticand international enterprises， using PEST analysis model， McKinsey7s model and theCOSO internal control framework model， through to the social security organization ofagency of external environment and internal conditions were analyzed， and the presentsituation of the operation management of social security organization of agency of thecomprehensive diagnosis， The diagnosis is the focus of the organization structure，management， communication， business processes， information technology，organizational culture， human resources management， etc.， by analyzing the specificdiagnosis conclusion， after find out the deep-seated reasons for problems， and puts forwardthe opinion， specific improvement scheme and measures including build effectiveorganization structure， perfecting the science of business process， strengthening the management of internal control， strengthening the construction of organization culture，etc.， in order to provide some operational management of social security organization ofagency of substantive Suggestions and help.