The Research Of Interface Management Application In AC Company Project Management

Interface management has gradually become an attention to the world these years. The interface issues can directly impact the organization efficiency, sometimes even lead to the company’s failure or success. Compared with the functional departments which process routine jobs every day, the project interfaces are more complicated as a project is a one-time effort and full of creativity. Therefore, good interface management methods are required more eagerly in project management. The interface exists between every two items which has interaction to each other. It’s not likely that the interfaces can be removed, but for sure it can be mitigated or managed by proper methods. And the good practices can be summarized and accumulated as the time goes by. Finally, all these best practices can be the fine tools for an organization to execute the projects with great achievement.AC Company is a large multinational insurance company. The project success rate of AC is above 95%, while presently the worldwide overall project success rate is not high at all. The outstanding success rate is obviously related to AC company’s good interface management practices.In this paper, the research is based on the actual project management experience of AC company. Firstly the author states the strategic impacts of the organization chart to interface management. Then this paper analyzes the major interface issues in every phase of the project life cycle, and the solutions are provided for every issue listed. At last, the method of best practice is introduced to further improve the interface management system in an organization, fulfill the solutions pool and keep it up to date. Together with the best practice method, the interface management will be able to support the project processes with the most updated and best solutions...