Highway Automotive Energy Supply Depot’s Service Information Method Design Reserch

On new energy vehicles gradually into people’s lives and the market matures the road,the vehicle will require more than the number of different types of energy and complementary way,so the creation of an integrated service system of multiple energy supplement is necessary.This paper will combine multiple energy supplement to a depot in a way,through the service design in research management and application of public facilities,the development of a depot service approach to ensure that effective for users.Firstly,demand for energy depot characteristics of the user group conducted a survey research,analyze their psychological characteristics and behavior,as a basis for research depots demand fluctuations,by analyzing fluctuations in demand in order to reduce service costs,then as a service The safety and effectiveness of the design is based on the depot site location and layout of the study;the next,according to the contact point service designed extraction method to extract the user operates several primary point of contact charging machine and analyzing the user’s the use,after the functional interface design hierarchy and layout tasks,charging machine interface design were discussed;the next,according to depot service environment,the establishment of depots oriented classification system;and finally,the use of the service user experience design map The idea of the path from the user to build the user experience to the entire event after receiving inbound outbound service to find the front of the design summary of issues and problems can find a breakthrough.