Research On The Public Service Ability Of The Social Insurance Agency In Yingkou

Social insurance management service is an important part of the service type government, the social insurance agency as a public sector, is responsible for providing social insurance and public services. From the point of view of the country, social insurance undertakings experienced multiple stages of start-up, development and reform, especially in the nearly 10 years has made considerable progress, coverage continues to expand, increasing the income of social insurance premiums, the social insurance benefits standards continue to improve, management level, handling capacity and service quality has been significantly improved. But with the rapid development of social economy, the service object demand presents multi-level and diversified characteristics, the society and the public to public services, social insurance with new and higher requirements, agencies existing handling service level management has been difficult to meet the objective needs, social insurance and lack of ability to increasingly apparent. Under the background of China’s social insurance system reform has been a series of top-level design, social insurance agencies is an urgent need to further improve public management and service ability, reform and to meet the requirements, in order to safeguard the people’s livelihood, deepen reform, fully completed to play its due role in the process of building a well-off society in an all-round way in the.In this paper, with the social insurance handling institutions of public service capacity as the main research contents, from the summary to our country the development process of social insurance, institutional settings, public service content, introducing of Yingkou City social insurance handling institutions of public service capacity of thematic studies. Select representative of Yingkou City social insurance administration as the main research object, by using the methods of questionnaire, thematic interviews, data analysis, literature study and comprehensive analysis, of Yingkou City social insurance handling institutions of public administration and service status were analyzed, to identify deficiencies in handling mechanism in the management of public service of institutional mechanisms, orgnaization of management, personnel quality and service system, and elucidate the presence of the specific reasons for these problems.In the end, this paper uses related theory of public management, combined with the actual situation of Yingkou City, the Yingkou City to strengthen the social insurance handling institutions of public service capacity building countermeasures and suggestions in the exact position of social insurance handling institutions the status and role of, rely on the top-level design rationalize the handling mechanism of management system, integration of orgnaization of agency resources optimization of business process managers, to strengthen the talents construction lifting handling institutions staff comprehensive quality, improve handling institutions informatization level extension service platform.