Study On Response To Vicious Doctor Hurting Violence Based On Crisis Management Theory

Due to the doctor-patient conflicts and then rise to vicious violence medical incidents occur frequently,and all aspects of the high attention of the whole society.Malignant medical injury incidents of violence scattered serious feelings of the supply of public hospitals of the order of the normal operation,also for the medical staffs physical and mental caused serious damage,and even cause the medical staff of the heavy casualties malignant violent injury medical events.If we allow the development of such events,the overall environment will be the same as the supply of public health caused great damage,and ultimately related to the basic needs of public employment.Malignant medical injury incidents of violence after the news media publicity,resulting in adverse social impact,in order to solve the adverse consequences caused by malignant medical injury incidents of violence and need to make a corresponding study for the correct response to.The research of this paper is based on the theory of crisis management,such as 4R,and the corresponding research on the medical incidents of vicious violence.The research of this paper is based on the theory of crisis management,and the researchideas of this paper are put forward according to the problem,analysis and solution.In the problem part.Firstly,this paper on China's vicious violence injury medical incident to deal with the status quo from the event status,levels of the government response to the crisis situation,and the present situation of the hospital level to respond to the crisis were necessary in this paper;secondly on the status of hospital and government level are proposed various problems existing in the crisis management of malignant medical injury incidents of violence;in the analysis part of the problem,to questionnaire investigation result as the basis,the cause of malignant violence of medical injury crisis management problems are analyzed.At the macro level,the main difficult situation under the new norm of medical system reform,the public do not fully understanding of the relationship between doctors and patients and the main responsibility for the crisis management is not clear;the micro level mainly hospital managers lack's response to the crisis in professional knowledge,medical institutions profit light management thought and medical personnel's responsibility sense is not high;in the part of the solution to the problem,based on 4R crisis management theory,from the crisis of violence,injury treatment reduced management,preparation management,response management and recovery management aspects is proposed to deal with the violence of medical injury crisis management strategy.At the same time,this paper states the government and the social aspects of the medical crisis management strategy.