Study Of The Pattern Of Television Participating In Letters And Visits

In our country,letters and visits is an important bridge of the party and government's ties with the masses.A complaint reporting system from the new China was founded in the field of public administration has played an irreplaceable role.But at present,around the complaint reporting handling office generally faces many problems.In this paper,Combinating the research results of the Nankai District Government Petition office in Tianjin,and a case study of bus routes in Tianjin Thoracic Hospital,the author sums up current letters and visits work in Tianjin is facing some problems from three main subjects in letters and visits activity: petitioners propose unreasonable demands,and are lack of awareness of legitimate rights according to law,letters and visits responsibility departments are lack of effective communication platform and supervision mechanism,letters and visits departments are not equal powers,and lack of propaganda letters.In order to promote the letters and visits on the solution of the problem,and make "sunshine letters","responsibility of letters","letters and rule of law","to resolve conflict in the grassroots" letters and the new requirements come ture,an innovative model in letters and visits work is being explored across the country,TV in letters and visits model is produced under this background.Doing letters and visits TV programs is the main form of TV in letters and visits model.Now,there are three provinces and cities,Shanxi,Henan,Tianjin,having done letters and visits TV programs.we take Tianjin TV station "Heart to Heart Face to Face" for Instance in this paper.TV news channel launched a joint petition offices in tianjin and tianjin TV reporting "heart to heart Face to face",which is Tianjin first used the power of TV media to encourage the innovations on the letters and problem solving.This article will with this program as an example to analysis of if TV to participate in the complaint reporting handling complaint reporting model to solve the current tianjin problem can play a positive role,and if it has prospects for development.In order to get research conclusions,this paper discusses the necessity of TV to participate in letters and visits.Firstly,this part takes “the Chest Hospital bus lines” as an example,starting from the analysis of the plight of the letters and visits work in Tianjin,through the discussion in TV in letters and visits model such as "Heart to Heart Face to Face" has played a practical role about coordination,supervision,propaganda and education in solving the problem of “the Chest Hospital bus lines”,to prove that it is necessary to make TV participates in letters visits work.Secondly,using questionnaire survey method with Tianjin citizens as the object of study,and using interviewing method with relevant staff who involved in TV in letters and visits model as the object of study,to know the social effect of "Heart to Heart Face to Face",development constraints of this program,suggestions from informants for the development of this program,and so on.Based on the analysis of the results of the survey concluded:TV in letters and visits model which by "Heart to Heart Face to Face" as a pattern of manifestation has played positive functions about expanding channels for communication between political and people,improving thecapacity for solving letters and visits problems,in promoting the solving of letters and visits problems,improving citizens' satisfaction with letters and visits work,raising the awareness of rational rights of citizens,but this model still has restricting factors in some parts such as propaganda broadcasting,form innovation,and so on.And these restricting factors have also hindered the expansion of the influence and the function of the participation in letters and visits model.To this,this article in the final combined with the concept of "media convergence" and suggestions from informants to show future development put forward five suggestions,such raising the profile awareness,expanding model influence,increasing civic engagement,enhanceding mode functionality,better media integration,to make the "heart to heart Face to face" programme of tianjin TV can better participate in the work mode of the handling of complaint reporting function,and can provide reference to the development of other provinces and cities of similar programs.