The Research On The Township Public Convenience Service Center Construction In Minqing County

The Township Public Convenience Service Center is an important platform for the public service of township government.The Township Public Convenience Service Center centralizes the external service functions of township government,and it provides "One-stop" public service for the masses.The Township Public Convenience Service Center in Minqing County has passed through several aspects of construction:theinfrastructure construction,the office facilities equipment,the institution construction,the personnel construction,the service guide formulation,the working system formulation,the window setting,the window operation normalization,the service icon application and the organization name unification.The construction of the Township Public Convenience Service Center in Minqing County has achieved initial results.But there are also some aspects that need to be strengthened and improved.This paper introduces the construction contents of the Township Public Convenience Service Center in Minqing County and it synthetically applies questionnaire survey method and comparative research method to investigate the overall situation of the service window of the Township Public Convenience Service Center in Minqing County.This paper compares the basic situation of the Public Convenience Service Center of different towns,the difference of the same type of the service window and the difference of the typical cases.This paper discovers the existing problems in the construction.First,the tasks of the window staff are heavy and the window staff lack incentive.Second,it's inconvenient and time-consuming to handle the business.Third,the e-government system lags behind.This paper analyzes the causes of the problems.First,the personnel arrangement and management are unreasonable.Second,the service window setting and the approval process remolding are not in place.Third,the interconnected e-government platform is lacking.This paper learns the construction experience from Township Public Convenience Service Centers in some domestic areas,and it finally puts forward specific solutions.First,arrange staff reasonably and inspire them.Second,improve the service window setting and the approval process.Third,improve the e-government platform.