Research On Government Electronic Public Service In The Era Of Internet

With the advancement of Internet technology and the popularization of the Internet,human society is entering a new era of the Internet.The Internet has become the main channel for the government's electronic provision of public services.As the country has actively promoted the impact of the Internet upgrading to promote the transformation of traditional industries,the Internet and public services are undergoing effective integration.This not only brings new opportunities for the development of government public services,but also provides technical support for the development of government public services.In addition,the habits and methods of people accessing public services are changing,which provides a broader space for the development of government public services.However,at present,the development level of China's public service electronic service has lagged behind the level of economic development,and it has lagged behind in terms of systems,awareness,and mechanisms.The contradiction between the development level of the government's public service electronics and the growing diversity of the public's needs has become increasingly prominent.This has led to the transformation of the traditional public service supply model based on the active use of Internet-related tools under the new circumstances,and strengthening the government's response to public needs has become an urgent issue that needs to be addressed and resolved.Therefore,it is of great theoretical and practical significance to explore the issue of electronic government service under the Internet age.This paper starts from the analysis and definition of the connotation,extension and characteristics of the e-government public service,based on the comprehensive reference to the new public service theory,the seamless government theory and China's specific national conditions,jiangsu province was selected as the case study object.Because the government portal website is achieve the public service electronic government the most direct,the most important way,therefore,this article mainly through the study of public service electronic government portal website supply condition to discuss some problems about the development of the electronic government public service.Through the research on the development status of e-government public service in jiangsu province,first of all,it affirmed the role of the Internet in promoting the digitization of government public services,but there are still many shortcomings,these shortcomings are as follows: the government's public service electronic integration degree is not high,the completeness degree is not high,the supply and demand mismatch is obvious,the information security existence hidden danger and so on.On the basis of learning from advanced foreign experience and combining with China's national conditions,electronic countermeasure is put forward to optimize the government public service: transform government idea,perfect the system of the government's public service electronic system construction,deepening the reform of administrative management,pay attention to the citizen participation,optimizing the government service platform,strengthen information resources integration,etc.,in this way,we will promote the development of the government's electronic public service and look forward to the future research.