Conflict exists in any organization,is also associated with organizational operations to produce a kind of inevitable phenomenon,how to effectively deal with conflict,is a kind of challenge to organization managers,and all the management problem of the organization.Effective conflict resolution strategies to eliminate conflicts of potentially harmful or destructive conflict or transform it into a constructive conflict,so as to promote organization operation,harmonious employee relations,improve employee job performance,provide good management environment for the long-term development of the enterprise.For knowledge workers,the causes of the conflict,the type of conflict and conflict resolution are more complex.As A company engaged in construction contracting,real estate development and management,landscaping enterprises,the knowledge staff is its human resources constitute the main part of the.This study based on the questionnaire,interview and on-the-spot investigation,trying to find A company the causes of conflict and conflict between the knowledge staff type,combined with the theory of conflict management,and its human resources management theory,explore the knowledge staff conflict resolution strategy,as A company's human resources management to provide the beneficial reference. |