Research On Schedule Management Of Customer Service Platform Project Of Shougang

The progress management of project which is a core content throughout whole project life cycle play a more and more important role in information technology projects,The Shougang Customer Marketing Service Platform is one of significant job for nearly two years.The platform can achieve interactive between customer and market,and make orders clear visible,enabled customers to have a rough idea of product and price quickly and accurately,to track the situation of orders,and to save cost.Meanwhile,the platform can grasp customer's requirement,collect service suggestion and feedback,provide a lot of information of Product development,technological improvements,and better service.The Shougang Customer Marketing Service Platform is a big project with large investment,system complexity,involving a amount of department and personnel,high quality,tight schedule,so we should manager it in a effective way.Obviously,the progress management of project is very important to complete this project in planning.In this context,this paper is aimed at the characteristics of Shougang customer marketing service platform project,the project management theory is applied to the actual project management,so that the project can be completed in accordance with the plan and schedule.Firstly,this paper describes the research background,purpose and significance,research contents and methods as well as the research ideas,and the project schedule management,project schedule,project schedule control theory are described.Combined with the project management requirements of Shougang customer marketing service platform,the construction objectives,scope,system function and organization of the project are described comprehensively.At the completion of a work breakdown structure based,formulated the Shougang customer marketing service platform project schedule,clear allocation of responsibilities,establish logical relationship,Gantt chart drawing network.In the process of project implementation,the project schedule control flow of Shougang customer marketing service platform is compiled,the project schedule problems are analyzed,and the results of daily monitoring,periodic monitoring and project evaluation are taken.In the conclusion,project progress management not only helps to complete the project objectives,but also provides a reference for the implementation of similar projects in the industry.