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Research On The Improvement And Application Of Balanced Scorecard

Posted on:2019-08-31Degree:MasterType:Thesis
Country:ChinaCandidate:X X ZhangFull Text:PDF
GTID:2371330563497744Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In the increasingly competitive environment and increasingly harsh environment,companies are facing an unprecedented test.Competition is the source of enterprise transformation.Under this operating condition,whether it is forced by the pressure of the external environment or the enterprise actively seeks change,change has become the main theme in the development of modern enterprises.In this process,companies are required to recognize or prejudge the external environmental situation,formulate coping strategies in a timely manner and effectively implement them so as to maintain a competitive advantage in the competition.As a strategic management and performance evaluation tool,the Balanced Scorecard is favored by many domestic and foreign companies because it can effectively implement the corporate strategy and can effectively measure corporate performance.This article discusses that the Balanced Scorecard how to apply to the enterprise more effectively.Firstly,it reviews the domestic and foreign related documents,points out the possible improvement directions of the existing Balanced Scorecard in practical applications;and then proposes a balanced scorecard.Specifically improving the design including expanding into the dimension of corporate social responsibility,and increasing the supplier dimension to emphasize the importance of supplier management,and thus build an improved balanced scorecard framework model and a drafting strategy map;then select SD Coal Corporation as the object to carry out an application analysis of the improved Balanced Scorecard model.According to the actual operating conditions of the SD Coal Company,an improved performance indicator system for the performance of Balanced Scorecard is designed,key performance indicators are selected,and the index weights are determined using the analytic hierarchy process;Selecting the performance data of coal companies in the past two years was evaluated,and suggestions for improvement were put forward through analysis of the results of performance evaluation.The research results show that: First,the poor performance of the supplier dimension is one of the main reasons for the low performance of the SD Coal Company.Through the in-depth analysis of the suppliers' dimension,the root cause is found out,and targeted improvements are proposed.It is suggested to strengthen the management of suppliers and provide the potential for the improvement of the overall performance of SD Coal Companies.This result shows that the analysis of the supplier dimension cannot be ignored,reflecting the importance of increasing the supplier dimension;Secondly,adding the corporate social responsibility dimension in the Balanced Scorecard can effectively evaluate the performance of the SD Coal Company in fulfilling its social responsibilities,and promote the achievement of the SD Coal Company's strategic goal of “being a leader in the coal industry”.Third,in recent years,the SD Coal Company's overall performance has steadily improved.Among them,the corporate social responsibility dimension,the customer dimension and the learning and growth dimension have performed better,while the financial dimensions,internal process dimensions and the supplier dimension have performed more generally.There is room for further improvement and development in the future.The process should be focused on.
Keywords/Search Tags:Balanced Scorecard, Performance Evaluation, SD Coal Company, Analytic Hierarchy Process
PDF Full Text Request
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