Study On Disposition Strategies For Mass Incidents Caused By Abnormal Flight

With the vigorous development of civil aviation industry in China,the volume of air traffic has increased dramatically.At present,the limited airspace and airport resources in our country can not fully meet the development needs of the aviation industry.Growing irregularities bring more financial losses and passenger disputes to airlines.In recent years,passenger group incidents caused by irregular flights have become more and more fierce.Hundreds of them each year have seriously affected the service quality and economic benefits of civil aviation.They even directly threaten aviation safety.In particular,passenger mass incidents in very large airports have particularly serious consequences.In recent years,however,there are still many problems in handling mechanisms for air passenger groups caused by irregular flights.In the early stage of disposal,the absence of the functions of airport companies has resulted in many travelers unable to find a specific responsible officer,Can only gather at the gate or near the counter,in many cases in an unmanaged state.During the medium-term disposal process,the practices of various airlines have yet to be discussed.The powerful airlines,in order to gain market reputation,compensate passengers more High,while some low-cost airlines do not pay less or lose less.The unfair compensation standard further intensified the conflicts among tourists.In the process of post-disposal,mass smashing occurred and many laws and regulations Fragmented stale,weaker operability.Based on this background,this article explores the handling of mass incidents caused by irregular flights.This paper chooses CEA as an example,starts with the case analysis of typical passenger mass incidents of CEA Company,discusses the handling mechanism of mass incidents,starts from the definition of non-normal flight delays and causes of delay,and initiates passenger mass incidents caused by irregular flights of CEA companies The problems existing in the process of disposal are analyzed to explore the disposal tactics that airport authorities,airlines and government departments should take actively in the face of passenger mass incidents caused by irregular flights.In order to handle such problems promptly and properly Mass incidents lay the theoretical basis and actual combat strategies and strive to minimize the impact caused by such incidents so as to safeguard the lawful rights and interests of passengers and safeguard the security and safety of airfields and promote the harmonious development of the civil aviation industry at the same time.