The Analysis And Optimization Of Employee Performance Appraisal System Of SA

The civil aviation in People’s Republic of China has made considerable progress since the country was established in 1949.With implementing the 13 th Five-Year Plan and planning the 14 th Five-Year Plan,the continuous recovery appears in the macroeconomy which is generally stable with slight changes.Under the guidance of highquality development philosophy,the civil aviation,one of the basic industry in the national economy,focuses on safety,security,regular flights and passengers’ satisfaction,and consolidate the foundation of the industry development and activate development force.As a medium-sized airline in China,Sichuan Airlines has achieved remarkable accomplishments since its inception,and is well known and praised for its consistent profit by the industry.It has grown rapidly within a few years of its establishment and achieved good market efficiency,forming a certain degree of corporate recognition and influence.However,the internal management does not match the rapid development of business,especially in the field of human resource management,which has not played the role of optimizing and motivating talents.At present,most of the employees are in management and service positions,and it is hard to quantify the management work and measure the key performance indicators(KPI)precisely.The existing performance management system follows the previous model,which fails to reflect the company’s strategic development and motivate employees.Sichuan Airlines focused on the business,market and safety in the early stages,so more improvements are essential in the areas of building performance appraisal system.This thesis consists of six parts,based on the performance management theory of domestic and international scholars,performance appraisal management methods and processes,combined with the employees’ questionnaire,interviews and other methods,the thesis focus on the analysis of the performance appraisal model and its current situation in Sichuan Airlines.Relying on the theoretical tools,such as Management by Objectives,KPI and Project Appraisal,aiming at a series of problems found after analysis,this thesis proposes measures of target decomposition,improving Appraisal Program,specifying KPI,determining criteria of assessment,etc.to improve the company’s Performance Appraisal Program.The company should establish the performance appraisal system of“Star employees”by adopting the combination of quantitative and qualitative indicators.On the basis of innovative performance appraisal program and process,the company should improve employees’ perceptions of performance appraisal,enhance their work enthusiasm and teamwork,increase performance management incentives,ensure performance management,and integrate personal development with company strategic development for mutual improvement and progress.