Study On Process Optimization Of Integrated Service Hall Of The X District Public Security Bureau

Recently with the development of the economy society,the previous management concept and operation of the government can not fit in the development of economy society and the demand of the public,specially the service counter department is the first link to the general public,but the inefficiency service working and poor service attitude have reduced the credibility of the government and satisfaction of the public.Now the optimization theory of procedure has been progressive developed and used in enterprise so that even though the management structure of government and purpose of operation are different from enterprise,with the deeply carrying out the process of service-oriented government,service counter of government needs to constantly improve and optimize the service procedure and working efficiency to improve the satisfaction of the public.The bureau of public security comprehensive service center of X district is one of the centralized service sites of the X district that providing administrative examination and approval service for the public,which is contained a lot of types service vocational work and providing service to the public more than 300 thousand people per year.But the bureau of public security comprehensive service center of X district is lacking handing capacity and insufficient optimization of process and the standardization construction is behind the times so that the government is unable to fit the requirements of the construction of service-oriented government.The easy firstly summarizes the related concepts of process optimization of vocational work of government and the method of process optimization.Secondly based on the current situation of the bureau of public security comprehensive service center of X district.It has analyzed the existing problem of service vocational process though using the three stages of pre-data preparation,business management and background processing respectively.Thirdly in view of the existing problems in the bureau of public security comprehensive service center of X district suggested that the optimization process measure of the bureau of public security comprehensive service center of X district by queuing theory and ESIA and so on to draw the effect obtained by the process optimization of the bureau of public security comprehensive service center of X district.The last but not least the process optimization the bureau of public security comprehensive service center of X district is summarized,and the next step is further optimized.