| As the forerunner of socialist modernization and the frontier of reform and opening up,Shenzhen is China's science and technology innovation center,economic center,regional financial center,trade and logistics center.The city has a special status.Urban development has considerable advantages in all aspects.Shenzhen Public Security Work has achieved a lot of achievements on this platform,but as the urban modernization development continues to accelerate,the degree of economic globalization continues to deepen,social transformation continues,social interest patterns are adjusted,and people's ideas change rapidly.Increasing contradictions at various levels and intensifying conflicts.However,the nature of public security work determines that the police are the most direct confrontation and strong interference in the various contradictions and risks of the society.Work duties are likely to cause people to resist emotions,so they are concerned by public opinion.In addition,the proportion of urban migrants is large,the population structure is complex,and the law enforcement environment is not optimistic.At the same time,the public's legal awareness and democratic concept are strong,and the degree of participation in the rule of law is high.Public security organs are more strictly monitored by public opinion,and it is difficult to deal with police public opinion.And with the advent of the 5G era and the establishment of a hyper-connected world,with the help of big data,Internet of Things,and artificial intelligence,new media has made lyrical information richer,faster,more channels,and more rapid.From this point of view,the Shenzhen Municipal Public Security Bureau is facing many pain points and difficulties in dealing with police public opinion.The task is arduous,the responsibility is great,and the disposing capacity is insufficient.It will become a short-board in the level of public security work,and it is urgent to be upgraded.Crisis management has guiding significance for police public opinion handling.Under the perspective of 4R crisis management theory,public security organs with public management functions can prove their maturity if they can professionally,efficiently,actively and actively dispose of police grievances.Scientific and progressive modern policing work.At present,scholars at home and abroad have already studied in the field of police grievances,but there has not been a study specifically carried out in conjunction with the Shenzhen Municipal Public Security Bureau's police handling.Therefore,based on the 4R crisis management theory,the author analyzes the status quo and characteristics of the police public opinion work of the Shenzhen Public Security Bureau,combines the actual situation of the case handling in recent years,summarizes the existing problems,and summarizes and extracts the targeted police officers of the Shenzhen Public Security Bureau.The countermeasures of public opinion handling ability to consolidate and optimize the social image of the Shenzhen Police Force and improve the public satisfaction of the Shenzhen Public Security Bureau.This paper summarizes the background and significance of the research of this topic,reviews the research status at home and abroad,introduces the theoretical analysis framework,and enhances the handling ability of Shenzhen Public Security Bureau for police public opinion,using literature research method and statistical analysis method.Methods such as case analysis method,through analyzing various kinds of literatures,aiming at the current situation of the police public opinion situation and the status quo of the work faced by the Shenzhen Public Security Bureau,based on the 4R crisis management theory,detailed analysis of the disposal methods of typical cases in recent years,analysis The problems existing in the handling of police grievances,and finally put forward the countermeasures and suggestions to improve the police's public opinion handling ability in combination with the theory and work. |
PDF Full Text Request