Study On The Evaluation Of Training Service Quality Of Party Members And Cadres In Shanxian Party School

Party school education is an important part of socialist education with Chinese characteristics.In recent years,as a unique educational force,the Party School has trained a large number of high-quality leading cadres loyal to the Marxist road,adhering to the socialist system with Chinese characteristics and governing the Party and the state.Party schools at all levels are the main channels for training Party members and cadres in rotation.Under the background of the new era,with the continuous development of economy and the continuous progress of society,the cadre training and management of Party schools are facing a new situation.Firstly,the international background is becoming more and more complex,the domestic situation is becoming more and more diversified,various contradictions are prominent,the requirements for the ability level of leading cadres are constantly improving,the increasingly complex situation and the increasingly arduous challenges make new changes in the training environment of Party school cadres.In order to better promote the improvement of the service quality of Party member and cadre training in single county Party school,and gradually form a long-term mechanism of professional,market-oriented and Socialized Public Service system,it is particularly important and urgent to adopt a scientific and reasonable service quality evaluation method.Therefore,this paper takes the Party School of Shanxian Party Committee as an example,combines the characteristics of cadres of Shanxian Party School and their practice in cadre education and training,and constructs the service quality model of Party school party members and cadres training by introducing the service quality model,so as to carry out scientific and effective quality evaluation,promote the platform to continuously optimize its own public service and improve the level of public service.Firstly,through the analysis and induction of relevant literature,this paper defines the concepts of Party schools,cadres and cadres' education and training.At the same time,combining with the characteristics of Party schools' cadres' education and training,relying on PZB's SERVQUAL model,through user-centered,introducing the index empowerment mode of perceived importance,it establishes the evaluation model,index system and questionnaire of the service quality of Party schools' party members and cadres' training in a single county.The service quality of the platform has been evaluated since the measurement item.Combining with the questionnaire survey method and taking the Party School of the single county Party Committee as an example,this paper conducts a questionnaire survey on the users and calculates the score of service quality level as 70.13,which is in the evaluation grade range of the general level.Secondly,by using statistical analysis method,combined with linear regression analysis and correlation data analysis,the paper explores four indicators that have significant impact on the service quality level of the platform,namely,meeting demand,security,follow-up tracking and service value.Finally,in order to improve the quality of training service for Party members and cadres in Party schools,we should renew the concept of training management and strengthen the pertinence of cadre training management;optimize the management of curriculum system and enhance the effectiveness of cadre training management;strengthen the construction of teachers and build a high-quality team of Party school teachers;innovate management and vigorously build a scientific and efficient management mechanism.