Research On Public Satisfaction With Petition Work Of Township Governments In Hekou District

With the deepening of reform and development,all kinds of social conflicts have become increasingly prominent.More and more citizens are using the petition system to safeguard their rights.The petition system plays an increasingly important role in addressing citizens' demands and maintaining social stability.Since the 18 th CPC national congress,the CPC central committee with comrade xi jinping at the core has attached great importance to the work of letters and visits.The third,fourth,fifth and sixth plenary sessions of the 18 th central committee of the communist party of China made arrangements and arrangements for the reform of the complaint reporting system and the legalization of complaint reporting.Only by solving the problem of low public satisfaction can the interests of the masses be expressed with great force.This paper takes Hekou township government as an example to study how to improve the public satisfaction of petition work.Paper adopts literature research and interview method to determine the content of the questionnaire,questionnaire survey method is used to obtain the relevant letters and job satisfaction of public data,the collected data into the computer and to establish a database,using Logistic regression analysis method for data processing,network reporting work situation,the operation of the letters and early warning mechanism and risk assessment mechanism,put an end to the handling of complaint reporting mechanism operation situation and situation of current petition mediation linkage mechanism,the legalization of letters and visits,and many other factors affect the public satisfaction for the work of complaint reporting.Statistical analysis of the factors influencing the township government letters and public satisfaction,and provide the right policy Suggestions with powerful data support.Estuary township government in combination with the public satisfaction evaluation questionnaire,in-depth implementation of national,provincial,city,district letters and documents and the conference spirit,in-depth study on the countermeasure and the suggestion,improve public satisfaction through perfect the petition work mechanism,promote the reform of system,give play to the role of grass-roots party organization,enhance service awareness and processing efficiency and multi-pronged guide the orderly public complaints request,actively prevent and defuse complaint reporting problems,improve handling stability performance and public satisfaction,effectively promoted the letters and the steady situation positive,to ensure that the foundation compaction,the compaction,task implementation.