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Construction And Practice Of Quality Control System For Social Work Service Project

Posted on:2018-06-01Degree:MasterType:Thesis
Country:ChinaCandidate:K LiFull Text:PDF
GTID:2427330563985376Subject:Social Work
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In order to solve the quality problems encountered in the implementation of social work service projects,the "P-C" model of quality control system is constructed.This model is based on the PDCA quality cycle management method,mode of education evaluation into CIPP results,combined with the characteristics of social work services,enrich and improve the quality control of the content of each stage of PDCA,and CHECK in the inspection stage using CIPP as the inspection tools,formed a relatively complete system of quality control.The author uses the "P-C" model for quality control of G project,also cited third party to assess the effect of test results,which proves that the effectiveness of "P-C" model,draw relevant experience in quality control,for other social workers for reference and use.Firstly,the quality management of research on social institutions in Dongguan city using PDCA,analyzes the existing limitations and shortcomings,through reflection and reference,using CIPP as the inspection tools,make up the problems in practice of social work service in the limitations of PDCA,constructs the social work service project quality control system "P-C" model.Secondly,the "P-C" model for G project practice,through the comparison of the project use only PDCA and the middle of using "P-C" model,and the third party assessment agencies score as the objective evaluation,to analyze the practical effect of the P-C model.Finally,through the project stakeholders on the quality control system "P-C" model of practical evaluation,further analysis of the system's characteristics,advantages and disadvantages,and draw conclusions.According to the theory of discovery problem,this paper studies the research processof "project practice","effect evaluation","reflection" and "experience summary",and gets the following conclusions.First,the application of "P-C" model in the quality control of social work project is feasible and can effectively guide the project practice and improve the service quality of the project.Two,the "P-C" model can effectively help social workers to continuously improve the quality of the project.The system can effectively mobilize the enthusiasm of social workers,realize the combination of dynamic and static quality,continuously find and solve problems,and constantly update themselves to meet the needs of the new environment.Three,the "P-C" model has prominent advantages,but also there are many shortcomings.In the concrete application,the project social worker should pay attention to avoid the possible risk.
Keywords/Search Tags:Social work service project, quality control system, PDCA cycle, CIPP achievement evaluation model
PDF Full Text Request
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