An Empirical Research On The Relationship Among Relationship Quality,Relationship Learning And Enterprise Internationalization Performance

Along with the wind of globalization having become a storm since the 1990 s,the world's economies are closely linked together,the international new ventures are playing pivotal roles to the whole worlds' economy.The development of globalization has reduced the global transportation costs of goods,smoothed the global flow of talents,made the information technology develop rapidly,and created financial service innovation and so on.Surrounded in such environment,the globalization has triggered the progress of enterprise internalization,the study of enterprise internalization is becoming a new focus of scholars.Absorbing the latest achievements of organizational learning,ambidextrous innovation and enterprise internationalization,this paper aims to explore the relationship between relationship quality,relationship learning and enterprise internationalization performance.First of all,this essay formed the theory bases after amounts of reading about relative research field—organizational laearning and ambidexterity.Later,through the searching of key words and deep study of latest research results,this essay combed the literatures about the relationship between relationship quality,relationship learning,ambidextrous innovation and enterprise internationalization performance,forming a preliminary theoretical framework.Furthermore,this essay clarified the definitions of relationship quality,relationship learning,ambidextrous innovation,and divided their dimensions.In this study,the relationship quality is divided into two dimensions,trust and commitment,the relationship learning is divided into three dimensions,information sharing,common understanding and specific relationship memory,ambidextrous innovation is divided into two dimensions,exploratory innovation and exploit innovation,enterprise internationalization performance is divided into two dimensions,financial performance and non-financial performance.Then we discussed the relationship between relationship quality,relationship learning,ambidextrous innovation,enterprise internationalization performance;the mediating role of relationship learning in the process of the impact of relationship quality on ambidextrous innovation,and the mediating role of ambidextrous innovation in the process of relationship learning on enterprise internationalization performance,thus,we put forward 15 hypotheses of the relationship between relationship quality,relationship learning,ambidextrous innovation,and enterprise internationalization performance,forming the theoretical research model of this essay.In addition,this paper obtains the research data by means of questionnaires,using SPSS and other data analysis software to carry on the hypothesis test to the entserprise internationalization performance.This data collected in this study focuses on four problems,which are the relationship between relationship quality and ambidextrous innovation,the mediating role of relationship learning between relationship quality and ambidextrous innovation,the relationship between relationship learning and enterprise performance,and the mediating role of ambidextrous innovation between relationship learning and enterprise performance.Finally,the paper sums up the conclusions in the research and forecasts the future research direction.The conclusions are as follows: Firstly,relationship quality has a significant impact on ambidextrous innovation;Secondly,relationship learning plays a mediating role between relationship quality and ambidextrous innovation;Thirdly,three dimensions of relationship learning(information sharing,common understanding,specific relationship memory)without considering other factors have significant positive effects on enterprise internationalization performance.Finally,after incorporating the ambidextrous innovation into the research model,the hypothesis of the mediating role of ambidextrous innovation is supported between information sharing,specific relationship memory and enterprise internationalization performance,However,ambidextrous innovation has not been supported by the mediating role between common understanding and enterprise performance,so the ambidextrous innovation plays a partial mediating role between relationship learning and enterprise internationalization performance.The future research directions are as follows: bring in the impact of enterprise life cycle,study on the target variables in the longitudinal direction,to explore the changing trends within variables at different cooperation stages;This research chooses the High-tech industry as the source of samples,in the future it can be extended to other industries to explore whether the relationship between the variables is still valid.The main contributions made in the theoretical research are as follows: Firstly,it reveals the function mechanism between relationship quality,relationship learning,ambidextrous innovation and enterprise internationalization performance.Secondly,it enriches the mechanism of relationship learning and ambidextrous innovation,divides the relationship learning into three dimensions: information sharing,common understanding and specific relationship memory.The ambidextrous innovation is divided into two dimensions,exploratory innovation and exploit innovation,this paper discusses the mediating role of relationship learning between relationship quality and ambidextrous innovation,as well as the mediating role of ambidextrous innovation between relationship learning and enterprise internationalization performance.Thirdly,it broads the research path of the formation mechanism of enterprise internationalization performance,using environmental turbulence as a control variable to open up enterprise internationalization research a new field.In practice,this article took China's enterprise internationalization as the research object,providing a learning material for Chinese enterprises in transition economy,and a theory reference for how to deal with the increasingly complex international market and how to establish the enterprise's own competitive advantages.