A Study On Business Process Reengineering Of Commercial Bank Branches

At present,commercial Banks must face the fierce competition in the traditional financial institutions on the one hand,on the other hand to the ant gold suits,jingdong financial,tencent as representative's new financial enterprises,with its powerful resource allocation ability and significant innovation drive function and prominent Pu Hui Min characteristics threatens the products and services of commercial Banks.How to take the initiative in seeking farsighted development in the market,seeking more far-reaching development is an important issue in front of commercial Banks,as the decisive factors in financial products and services of commercial bank branches business processes need to rebuild.In this paper,draw lessons from domestic and foreign advanced theory and experience,from the evolution of Z bank branch service,expounds the Z bank branch current situation,problems and related reasons,business process using the method of case analysis,statistical analysis,flow diagram for Z bank branch of business process reengineering scheme in-depth research,from the all-round smart bar project,integrate and optimize the landing site business operation process,optimization of network service sales process,improve network service function,overall network during the action,etc.,and seek the breakthrough point of business process reengineering Z bank branch,attempts to Z bank of improving customer experience,enhance core compet itiveness,the ultimate goal of achieving "the best" solution is put forward.